7 July 2026
How to spot a scam email: a guide for you and your loved ones
The old advice — look for bad spelling — no longer works now scammers use AI to write flawless emails. Here's what actually gives a scam email away, and how to check one safely with a parent.
Read more →7 July 2026
The Winter Fuel Payment scam: HMRC will never text about repayments
Scammers are exploiting Winter Fuel Payment changes with fake HMRC texts and emails. Over 25,000 referrals have been reported — here's the one rule that makes this scam easy to spot.
Read more →7 July 2026
The landline switchover scam: fake BT calls targeting older people
The UK's landlines are going digital by January 2027 — and scammers are using the changeover to demand payments and bank details from older people, with threats of disconnection.
Read more →7 July 2026
The "Hi Mum" voice scam: when the caller sounds exactly like your child
Scammers are now using AI to clone family members' voices and target parents with fake emergencies. How it works, the warning signs, and the one thing every family should agree in advance.
Read more →7 July 2026
Setting up a new phone for an older parent: a step-by-step guide
A calm, practical checklist for setting up a new phone for an elderly parent — what to transfer, what to simplify, and how to make it feel familiar fast.
Read more →7 July 2026
Locked Out: A Family Guide to Password and Login Problems
Help a parent who's locked out of an account, forgotten a password, or can't log in to online banking — calmly, safely, and without giving up control of their accounts.
Read more →7 July 2026
Why Does My Parent's Broadband Keep Dropping? A Family Troubleshooting Guide
Practical, step-by-step ways to troubleshoot a parent's broadband, wifi or TV connection problems remotely — without an engineer visit or a confusing phone call.
Read more →7 July 2026
The NHS App: A Plain-English Guide for Parents Who Find It Confusing
A clear, jargon-free explanation of what the NHS App does, how to log in, and how to help a parent use it without frustration on either side.
Read more →7 July 2026
How to Help an Elderly Parent With Technology Without Taking Over
Practical, patient ways to support a parent with phones, apps and the internet — without doing it all for them or making them feel like a burden.
Read more →30 June 2026
Is This Text a Scam? How to Help a Parent Check a Suspicious Message
Worried a parent has received a scam text or email? Here's how to check it safely together, the warning signs to look for, and what to do next.
Read more →30 June 2026
Why We Made Ivy by WorryLess
The story behind Ivy by WorryLess — why a missed phone call and a scam that cost a friend £6,000 led to building a voice-first assistant for the moments that matter most.
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